Tax Free refunds
1. Shop Claim a VAT Voucher
Shop at any store that offers tax-free shopping. ChangeGroup partners with all major VAT refund companies in the UK, such as Global Blue, Planet Tax-Free & Innova, who all work with most of the world’s leading brands. Remember to ask for a VAT voucher at every store you shop at and keep this along with your normal receipt. Complete the personal details requested in the voucher and then visit a ChangeGroup refund point.
2. Visit ChangeGroup
We can process VAT shopping vouchers issued anywhere in in the UK and can give you an immediate VAT cash refund in your chosen currency or on your credit your card for immediate use. Visit us at the locations below;
ChangeGroup, Harrods, London
ChangeGroup, Oxford Street, London
ChangeGroup, Bicester Village, Bicester
Please remember to bring along your passport along with a credit card under your name, valid for 6 months. You should leave the UK within 21 days from the date you receive the cash refund.
3. Validate Refund at Departure
Finally, when you leave the UK or the EU, you will need to show your goods and get a customs stamp on your VAT vouchers, or drop your vouchers into a designated customs box at the port of departure, to complete the early VAT refund procedure. Please speak to a member of our team at the refund point for more specific details about the procedures at your specific port of departure. If you have any further inquiries, please call any of our three refund shops, accessible at the links above.