Opening of Luxury Tax Refund and Currency Exchange Lounge at Bicester Village

On 30.09.2019


ChangeGroup, one of the world's leading providers of foreign currency and financial services, opened a state-of-the-art Luxury Lounge at Bicester Village.  The Lounge was ceremonially declared open by Sacha Zackariya, Group CEO of ChangeGroup and Becky Bateman, Director of Retail for Value Retail.

The Lounge follows a unique contemporary design which aims to provide the very best experience to Bicester Village guests with a luxurious look and feel.

Visitors to the Lounge can take advantage of a dedicated money exchange kiosk, the early VAT refund service, a spacious sitting area with bespoke furniture and a team of highly trained multi-lingual consultants.

ATM services are also offered around the village through ChangeGroup's own machines.  An exclusive value addition to the Lounge is virtual queue ring system, linked to customer's phones, which allows guests to spend more time shopping and makes the VAT refund experience hassle free and enjoyable.

"More than half of all consumer transactions globally are in cash.  Foreign shoppers like carrying their own money and our services convert customers' foreign notes into purchasing power.  We are delighted to put tens of millions of Pound Sterling, Riyals, Dollars, and Euros to work in retailers at Bicester, who then issue tax refund vouchers that we convert into yet more cash." - Sacha Zackariya

ChangeGroup would like to thank all those who attended the opening and made this event a huge success.